Refund policy

At SunPaws, your satisfaction is our priority.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a full refund within 30 days of delivery — no questions asked.

How to Request a Refund

Contact us at support@sunpaws.shop or call +1 928-852-1433. We will process your refund within 5-7 business days of receiving your request.

Conditions

- Item must be requested within 30 days of delivery
- Item does not need to be returned for a refund to be issued
- Refunds are issued to the original payment method
- Return shipping is covered by SunPaws

We do not offer exchanges at this time. If you received a damaged or incorrect item, contact us immediately and we will make it right.